Privacy Policy

Last updated: 14 May 2026

This Privacy Policy explains how Hederlig Pte Ltd (collectively referred to as “we”, “us”, or “our”) collects, uses, discloses, and protects your personal data when you visit or use our website www.swappo.wtf (the “Website”).

We are committed to protecting your privacy and complying with the Personal Data Protection Act 2012 (PDPA) of Singapore, as well as other applicable data protection laws.

1. Information We Collect

We may collect the following types of personal data:

Personal Data You Provide Directly

Name
Email address
Account registration details (username, password)
Payment information (processed by third-party payment gateways)
Communications with us (customer support inquiries, feedback, etc.)
Any other information you voluntarily submit

Automatically Collected Information

IP address, browser type, device information, and operating system
Usage data (pages visited, time spent)
Location data (approximate, derived from IP address)

2. How We Use Your Personal Data

We use your personal data for the following purposes:

To provide, operate, and improve our Website and services
To process transactions and manage your account
To communicate with you (newsletters, updates, support)
To personalize your experience
For analytics, research, and statistical purposes
To prevent fraud, abuse, and ensure security
To comply with legal obligations

We rely on your consent, contractual necessity, or legitimate interests as the legal basis for processing under the PDPA.

3. Sharing of Personal Data

We may disclose your personal data to:

Service providers (hosting, cloud storage, analytics, payment processors, email service providers) who act on our behalf and are contractually bound to protect your data
Professional advisers (lawyers, accountants) where necessary
Regulatory authorities or law enforcement when required by law
Business partners with your consent

We do not sell your personal data to third parties for marketing purposes.

4. Data Transfers Outside Singapore

Your personal data may be transferred to, stored, or processed in countries outside Singapore (e.g., by our service providers in the United States, European Union, or elsewhere). When we do so, we ensure appropriate safeguards are in place, such as contractual clauses or certification mechanisms that meet PDPA standards.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable law. When no longer needed, we will securely delete or anonymize your data.

7. Your Rights Under the PDPA

You have the right to:

Access your personal data
Correct inaccurate or incomplete data
Withdraw consent for the collection, use, or disclosure of your data (subject to legal and contractual restrictions)
Request information about how your data has been used or disclosed in the past year
De-register or delete your account (where applicable)

To exercise these rights, please contact us using the details below. We will respond within 30 days (or longer if permitted by law).

8. Children’s Privacy

We do not knowingly collect personal data from children. If we become aware that we have collected such data, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised “Last Updated” date. We encourage you to review this Policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Data Protection Officer / Privacy Team
Hederlig Pte Ltd
180A Bencoolen Street 09-02
Singapore 189647
Email: privacy@swappo.wtf